Return policy
At Ao Dai AMVI , we want to bring customers quality products and the best shopping experience. If the product does not meet your expectations, we support exchange/return under the following conditions:
1. Exchange/return time
- Customers can request to exchange or return products within 7 days from the date of receipt.
2. Conditions for exchange/return
- The product has not been used, has not been washed, has no signs of damage, dirt or strange odors .
- The product still has original stamps, labels and packaging as when received.
- No returns/exchanges are accepted for custom-made products.
3. Shipping fee
- Customers are responsible for paying shipping costs when sending returned/exchanged products to us.
- We will cover shipping costs in case of product defects from the manufacturer or wrong model delivered.
4. Exchange/Return Process
- Contact Ao Dai AMVI via email or hotline
- Send the product to our address as instructed.
- After checking and confirming that the product meets the conditions for exchange/return, we will proceed to refund or send a replacement product.
👉 For any questions please contact:
📧 Email: aodaiamvi@gmail.com
📞 Hotline: 346.580.7788
Thank you for trusting Ao Dai AMVI! 💖