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Below is the fully completed Privacy Policy of Ao Dai AMVI .

Copy this content and paste it into a public webpage (for example, a subpage on the official website, or a Google Doc set to "Anyone with the link can view it") to obtain the URL to submit to Facebook.

PRIVACY POLICY

Effective date: February 25, 2026

1. Introduction

Welcome to the Ao Dai AMVI customer support app. We respect your privacy and are committed to protecting your personal data. This policy explains how our app processes information when you interact with our Facebook Fanpage.

2. Data we collect

To provide automated interaction features and customer support, our application accesses the following information via the Facebook Graph API:

  • Public profile information: Name and profile picture (to personalize your answers).

  • Messages & Comments: The content of messages you send to the inbox and comments you leave on posts on the page.

  • User ID (PSID): A unique identifier provided by Facebook to manage chat history.

3. How we use the data

We use the data collected for the following purposes:

  • Automated responses: To answer your questions and comments immediately.

  • Customer support: Help our team track order requests or provide product advice.

  • Service improvement: Analyzing frequently asked questions to enhance the quality of interaction.

4. Storing and Deleting Data

  • Storage: We only retain conversation data for the period necessary to serve customer service purposes.

  • User control: You can request the deletion of your data at any time. To do so, please contact us via the email address below.

  • Facebook settings: You can also revoke app access by going to "Settings & Privacy" > "Apps and Websites" on your personal Facebook account.

5. Data security

We implement standard security measures to ensure your messages and profile data are protected and not accessed without authorization. We never sell your personal data to third parties.

6. Sharing with third parties

We do not share your personal information with third parties, except when required by law or to perform a specific service you request (e.g., providing a delivery address to a shipping company).

7. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Important note for you:

  1. URL Policy: Facebook requires a physical URL. If you don't have a website, use Google Sites (free) to create a simple page and paste this content in.

  2. User Data Deletion: In the Facebook app settings page, under "User Data Deletion," you can paste this URL directly or create a page instructing customers to email aodaiamvi@gmail.com to request data deletion.

INSTRUCTIONS FOR REQUESTING USER DATA DELETION

At Ao Dai AMVI , we are committed to protecting your privacy and data. If you wish to delete your activities or personal data related to our customer support application on Facebook, you can follow these steps:

Method 1: Send your request directly to us (Recommended)

You can request the deletion of your data at any time by emailing our support team:

  • Email : aodaiamvi@gmail.com

  • Title: Request to delete Facebook user data

  • Content: Please provide your Facebook name or user ID (if available). We will process your request and delete all your conversation data from the system within 24-48 business hours and send you confirmation.

Method 2: Uninstall the app yourself through Facebook settings.

You can proactively disconnect and remove the app's data access by following Facebook's steps:

  1. Access your personal Facebook account.

  2. Go to Settings & Privacy > Settings .

  3. Find and select the Apps and Websites option in the left-hand menu.

  4. Find the AMVI Ao Dai app .

  5. Press the Remove button .

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